Legal warning

Quality, environment and information security policy

 

At Rocket Digital we manage to generate value through integrated solutions in order to offer a 360° results-oriented experience. Our services, added to the work of our teams, make Rocket Digital the ideal partner to execute the digital strategy adjusted to the needs of the client. 

Our staff, highly trained to carry out their work, is made up of some of the best specialists, their experience and good treatment being, without a doubt, the main guarantee for a quality service and commitment to the environment._cc781905-5cde-3194 -bb3b-136bad5cf58d_

 

This Policy establishes as main axes, the improvement of the satisfaction of our clients in order to achieve a stable and collaborative relationship. Customer expectations require compliance with their requirements, as well as those established by the organization itself and those related to service and the environment. 

For our company, the protection of information seeks to reduce the impact generated on its assets, due to the risks identified systematically in order to maintain a level of exposure that allows it to respond for its integrity, confidentiality and availability, in accordance with the needs of the different interest groups identified. 

In this way, the philosophy and basic objectives that will set the direction of our organization will be: 

• Assure our clients the best possible service, applying ourselves to the maximum in the continuous improvement process.

• Provides a frame of reference for the establishment of environmental objectives;

• Includes a commitment to the protection of the environment, including the prevention of pollution, and other specific commitments relevant to the context of the organization;

• Is appropriate to the purpose and context of the organization, including the nature, magnitude and environmental impacts of our activities, products and services.

• The concept of customer service and full satisfaction that inspires this improvement process will also be reflected in our company, so that the internal action of each person must pursue in all cases the satisfaction of the people or functions that follow. in the chain, using the results of their work.

• Compliance with legal requirements as well as those applicable to information security and implicit requirements that are applicable to us due to our activity.

• include information security objectives or provide a framework for setting information security objectives;

• Provide all staff with the level of training and learning necessary for the development of their activities related to service quality.

• Make information quality and security a basic element of the company's culture.

 
The management will establish, within the company's general policy, the plans and resources necessary to achieve the objectives established in this policy, including a commitment to continuous improvement of the integrated quality, environment and information security management system._cc781905- 5cde-3194-bb3b-136bad5cf58d_

It is committed to promoting an understanding and dissemination of our policy within our organization, through continuous training and communication with our workers and collaborators. 

This Policy provides a reference framework for establishing and reviewing the objectives of the system, being communicated throughout the Organization, exposed to all interested parties and reviewed annually for its suitability when deemed necessary. 

In Madrid on June 15, 2021.